1. Introduction

Welcome to HubCo.au. We are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, disclose, and manage your data when you use our platform, including our property listings, online store, and community features. By using our services, you agree to the terms of this policy.

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2. Information We Collect

We collect information that you voluntarily provide to us, as well as data automatically generated by your use of our site.

a) Information You Provide:

• Account Information: Your name, email address, username, and password when you register.

• Profile Data: Any additional information you add to your user profile, such as a profile photo, bio, or contact details.

• Property Data: Information you submit for a property listing, including property addresses, descriptions, photos, and contact information.

• E-commerce Data: Your billing address, shipping address, and payment information when you make a purchase through our online store.

• Community Content: Any content you post, comment on, or share within our community platform.

b) Information We Collect Automatically:

• Website Usage Data: We collect information about your interactions with our site, such as pages visited, time spent on each page, and navigation paths.

• Device and Location Data: We may collect information about the device you use (e.g., IP address, browser type, operating system) and a general location based on your IP address.

• Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, track your activities, and provide a personalised experience.

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3. How We Use Your Information

We use your information to operate our business, provide our services, and communicate with you.

• To Provide Services: We use your data to display property listings, process your online store orders, and manage your community profile.

• To Improve Our Services: We analyse usage data to understand how our site is used and to make improvements to its features and functionality.

• For Communication: We use your contact information to send you transactional emails (order confirmations, password resets), marketing emails (if you opt in), and notifications about your community activity.

• For E-commerce & Subscriptions: We use your information to process payments, manage subscriptions, and provide customer support for your purchases.

• For Automation: Your data is used within the HubCo Platform to automate processes based on your actions, ensuring a seamless experience. For example, a subscription purchase may automatically update your user role and profile information.

• For Legal and Security Reasons: We use your information to comply with legal obligations, prevent fraud, and maintain the security of our platform.

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4. How We Share and Disclose Your Information

We do not sell your personal information to third parties. We may, however, share your data in the following situations:

• Publicly on Your Behalf: Any information you submit for a property listing (e.g., address, photos) or post on our community platform will be publicly visible.

• With Service Providers: We share your data with trusted third-party services that help us operate our business, such as payment processors, hosting providers, and email services. These providers are bound by confidentiality obligations.

• For Legal Reasons: We may disclose your information if required by law, subpoena, or government request.

• Within Our Platform: Your data is shared between different parts of the HubCo Platform to ensure a seamless experience and to power our automations, but this data remains within our control.

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5. Your Rights and Choices

You have the right to access, update, and control your personal information.

• Access and Update: You can access and update your account and profile information at any time through your user profile page.

• Cookies: You can manage or disable cookies through your browser settings. Please note that some site functionality may be affected if cookies are disabled.

• Marketing Communications: You can opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any email.

• Deletion: You may request that your personal data be deleted from our systems, subject to certain legal exceptions. To do so, please contact us at [Your Email Address].

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6. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. This includes using SSL encryption for data transmission and secure servers for storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically.

Last Updated: 26/08/2025