Terms of Service

HubCo – Terms Of Use

(Last Updated: September 25, 2020)

Welcome to HubCo online. We provide services available at our Web site (the “Site”) www.HubCo.com.au to you (“you” or “User”). By using this Site, the services available at this Site, and any service, software, application, plug-in, component, functionality, or program created by HubCo (together, the “Services”), you are agreeing to the following terms of use  and conditions. These terms and conditions, along with any other policies or guidelines posted on this Site, shall govern your use of this Site and the Services, whether directly or through a third-party site. Please read them carefully before using this Site or the Services. Should you have any questions concerning this Agreement, please contact legal@HubCo.com.au

By visiting this Site and/or by completing the registration process for the Services, you represent and warrant that you have read, understand, have the legal capacity to, and hereby agree to be legally bound by these terms and conditions. HubCo is available ONLY TO USERS 18 YEARS OF AGE OR OLDER.

A.         MODIFICATIONS TO THIS AGREEMENT

We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time.  You can find the most recent version of these terms and conditions on the Site, with the date of last modification noted above.  Such modifications shall become effective immediately upon the posting thereof.  Therefore, we encourage you to check the date of our terms and conditions whenever you visit this Site to check if they have been updated.  You must review this agreement on a regular basis to keep yourself apprised of any changes.  If you do not agree to the revised terms and conditions, your sole recourse is to immediately stop all use of the Services.  Your continued use of the Services following the posting of modifications will constitute your acceptance of the revised terms and conditions.  Should you have any questions regarding the use of our Site, please submit a ticket from our help page.

B.         YOUR REGISTRATION OBLIGATIONS.

Unless you have been invited to the HubCo application by a user, or your company has executed a separate paid contract with HubCo for business use of the Services, we provide the Services for non-commercial use.

To obtain and use the Services, you will be required to register with HubCo by completing a registration form and designating a user ID and password.  When registering with HubCo you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

You may not authorize any third party to access or use the Services on your behalf.  You are responsible for maintaining the confidentiality of the user ID and password, and are fully responsible for all activities that occur under your user ID or password.  You agree to immediately notify HubCo of any unauthorized use of your user ID or password or any other breach of security.  HubCo cannot and will not be liable for any loss or damage arising from any unauthorized use of your account.

C.         CONSENT TO ELECTRONIC COMMUNICATIONS AND SOLICITATION.

By registering with HubCo, you understand that we may send you communications or data from HubCo regarding the Services, including but not limited to (i) notices about your use of the Services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding HubCo’s products and services, via electronic mail.  We give you the opportunity to opt-out of receiving electronic mail from us by following the opt-out instructions provided in the message.

D.         USER CONDUCT/ACCEPTABLE USE POLICY.

Unauthorized use of the HubCo service, or the resale of said service without our prior written consent, is expressly prohibited. You shall not copy, sell, transfer, distribute, publish, or assign your license to our services in any format to any third party.  In addition, you may not use the Services in any way that violates applicable federal, state, or international law, or for any unlawful purpose.  Further, you may not use the Services to send, receive, or download messages or materials that are inappropriate or violate the intellectual property rights of HubCo or others. 

To the extent that the Services provide Users an opportunity to store and exchange information, materials, data, files, programs, ideas and opinions (“User Content”), you hereby represent and warrant that you have all necessary rights in and to all User Content you provide and all information contained therein. By registering to use the Services, you understand and acknowledge that HubCo and its contractors retain an irrevocable, royalty-free, worldwide license to use, copy, and publicly display such content for the sole purpose of providing to you the Services for which you have registered. In the event that you give HubCo the right to distribute your content, additional terms may apply to HubCo’s usage or distribution of this content.  You continue to retain all ownership rights in any User Content you provide and shall remain solely responsible for your conduct, your User Content, and any material or information transmitted to other Users for interaction with other Users.  HubCo does not claim any ownership rights in any User Content.

Content posted by Users and other non-HubCo contributors are generally not reviewed by HubCo.  HubCo shall have the right, but not the obligation, to reject, refuse to post, or otherwise monitor all content displayed by users, and may remove or require users to remove all content that HubCo, in its sole discretion, deems to be (a) inconsistent with HubCo’s strategic mission and vision (including but not limited to content that contains undesirable images of or links or references to tobacco and alcohol products, profanity, pornography, violence or prejudicial content) and/or these Terms of Use; or (b) possibly in violation of applicable law. In addition, HubCo has the right to remove any content if HubCo has reason to believe that displaying such content may infringe the rights of a third party or subject HubCo to expense or liability. Please notify us by ticket submission from our help page regarding any content that you believe might violate applicable law or your intellectual property rights or contain undesirable images of or links or references to tobacco and alcohol products, profanity, pornography, violence, prejudicial content, or content that is obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable. 

HubCo reserves the right, in its sole discretion, to determine whether and what action to take in response to each such notification, and any action or inaction in a particular instance shall not dictate or limit HubCo’s response to a future complaint.  You acknowledge and agree that HubCo shall not assume or have any liability for any action or inaction by HubCo with respect to any User Content. 

HubCo reserves the right, in its sole discretion, to deactivate and/or require a change of name for any user Vanity URL for any reason or for no reason. HubCo may exercise such right at any time, with or without prior notice. Upon receipt of notice from HubCo of its decision, subscriber will immediately provide HubCo with a replacement name for the Vanity URL acceptable to HubCo, or the Vanity URL will be canceled. Without limiting the generality of HubCo’s discretion, among the reasons HubCo may determine a Vanity URL is unacceptable are abuse of the feature, violation of any of these terms of service, infringement or potential infringement on third party intellectual property rights such as trademark or copyright, misrepresentation, or failure to pay pursuant to the terms of any service agreement.

Additionally, HubCo reserves the right, without limitation, to terminate your access to and use of the Site and Services if, in our view, your conduct fails to meet any of the following guidelines for User conduct:

1.   You may not attempt to harm, disrupt, or otherwise engage in activity that diminishes, the HubCo Site, computer systems and network, or the Services.

2.   You may not attempt to interfere with any other person’s use of the Services.

3.   You may not misrepresent your identity or impersonate any person.

4.   You may not attempt to gain access to any account, computers or networks related to the Services without authorization.

5.   You may not attempt to obtain any data through any means from the Services, except if we intend to provide or make it available to you.

6.   You may not attempt to charge others to use the Services either directly or indirectly.

7.   You may not use the Services to participate in pyramid schemes or chain letters.

8.   You may not use the Services to send, either directly or indirectly, any unsolicited bulk e-mail or communications or unsolicited commercial e-mail or communications.

9.   You may not use the Services for defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights of others.

10. You may not use the Services to send or otherwise make available, any material protected by intellectual property laws unless you own or control the rights to such material or have received all necessary consents.

11. You may not use the Services to send or otherwise making available any material that contains viruses, Trojan horses, worms, corrupted files, or any other similar software that may damage the operation of another’s computer or property.

12. You may not use the Services to download any material sent by another User of the Services that you know, or reasonably should know, cannot be legally distributed in such manner.

13. You may not use the Services to violate any code of conduct or other guidelines which may be applicable to the Services or the Site.

14. You may not use the Services to harvest or otherwise collecting information about others, including e-mail addresses.

15. You may not attempt to modify, translate, adapt, edit, copy, decompile, disassemble, or reverse engineer any software used or provided by HubCo in connection with the HubCo Site or Services.

16. You may not use the Services in a manner that results in excessive bandwidth usage, as determined by a representative of HubCo. Use of the Services on the Site as well as use of the Services on any desktop application will be applied toward such bandwidth usage.

All judgments concerning the applicability of these guidelines shall be at the sole and exclusive discretion of HubCo.  HubCo reserves the right, in its sole discretion, to determine whether and what action to take in response to each such notification, and any action or inaction in a particular instance shall not dictate or limit HubCo’s response to a future complaint.  You acknowledge and agree that HubCo shall not assume or have any liability for any action or inaction by HubCo with respect to any User Content.  Users shall remain solely responsible for User Content, and any material or information transmitted to other Users for interaction with other Users.

E.         INTELLECTUAL PROPERTY RIGHTS AND NOTICES.

Except for the licenses granted herein, you have no right, title or interest in or to HubCo Services or any content. You agree that HubCo or its licensors retain all proprietary right, title and interest, including copyright and all other intellectual property rights, in and to HubCo service and content, including, without limitation, text, images, and other multimedia data.

All contents of the HubCo’s Site and Services including but not limited to design, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement (“Content”) are: Copyright © 2015 HubCo, and/or the proprietary property of its suppliers, affiliates, or licensors.  Content may not be reproduced, modified, derivative works created from, displayed, performed, published, distributed, disseminated, broadcasted or circulated to any third party (including, without limitation, the display and distribution of the material via a third party Web site or other networked computer environment) without the express prior written consent of HubCo and/or it suppliers, affiliates, or licensors.  All rights reserved. 

HubCo and the HubCo logo are including without limitation, either trademarks, service marks or registered trademarks of Carden Group PTY LTD / Urban Circle, and may not be copied, imitated, or used, in whole or in part, without HubCo’s prior written permission or that of our suppliers or licensors.  Other product and company names may be trade or service marks of their respective owners. 

HubCo may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in its Site that are part of the Services.  Unless we have granted you licenses to our intellectual property in these terms and conditions, our providing you with such Web pages does not give you any license to our intellectual property.  Any rights not expressly granted herein are reserved.

F.         NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT.

HubCo respects copyright law and expects Users to do the same.  HubCo expressly prohibits the use of its Services for the illegal transmission of copyrighted material, and will respond if notified by content owners to disable copyrighted material from being transmitted via its Services.  In addition, HubCo may disable individual accounts if these accounts are found to be illegally transferring copyrighted material.

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide HubCo’s Agent for Notice of claims of copyright or other intellectual property infringement (“Agent”) the written information specified below: (1) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (2) A description of the copyrighted work that you claim has been infringed upon; (3) A description of where the material that you claim is infringing is located on the Site; (4) Your address, telephone number, and e-mail address; (5) A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (6) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

HubCo’s Agents can be reached by submitting a ticket on our help page.

G.        THIRD PARTY CONTENT, SITES AND SERVICES.

All transactions using HubCo’s services are between the transacting parties only. The Services may contain features and functionalities linking you or providing you with certain functionality and access to third party content, including Web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole.  We may also provide some content to you as part of the Services.  However, HubCo is not an agent of any transacting party, nor or we a direct party in any such transaction. Any such activities, and any terms associated with such activities, are solely between you and the applicable third-party. Similarly, we are not responsible for any third party content you access with the Services, and you irrevocably waive any claim against us with respect to such sites and third-party content.  HubCo shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.  You are solely responsible for your dealings with any third party related to the Services, including the delivery of and payment for goods and services. Should you have any problems resulting from your use of any third party services, or should you suffer data loss or other losses as a result of problems with any of your other service providers or any third-party services, we will not be responsible unless the problem was the direct result of our breaches.

H.         DESKTOP SOFTWARE.

If you have licensed HubCo’s software that allows you to use the Services on your desktop (“Desktop Software”), you understand and agree that any information, materials, data, files, programs, ideas and opinions provided or made available by you through the Desktop Software constitutes “User Content” under Section D. By licensing the Desktop Software, you grant HubCo and its contractors an irrevocable, royalty-free, worldwide license to access, use, modify, and delete User Content on your desktop through the Desktop Software for the sole purpose of providing to you the Services, including, without limitation, the synchronization of files between the Desktop Software and the Site. You acknowledge and agree that HubCo shall not assume or have any liability for any action or inaction by HubCo with respect to any such User Content, including, without limitation, the loss of such User Content.

Without limiting the generality of Section D, you may not use the Services, including the Desktop Software, in a manner that results in excessive bandwidth usage, as determined by a representative of HubCo. HubCo reserves the right, in its sole discretion, to determine whether and what action to take in response to any excess bandwidth usage, including, without limitation, limiting your bandwidth usage or charging you for such excess usage.

If you have licensed the Desktop Software, HubCo reserves the right, in its sole discretion, to make unscheduled deployments of updates or enhancements to the Desktop Software. You acknowledge and understand that during such deployments, certain functionality of the Desktop Software may be unavailable and outages may occur.

I.         PRIVACY.

HubCo has established a Privacy Policy to explain to Users how their information is collected and used, which you can read on our Site.  Your use of the Services signifies acknowledgment of and agreement to the HubCo Privacy Policy.  You further acknowledge and agree that HubCo may disclose your personal information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, to enforce these terms and conditions, or, in its sole discretion, to protect the rights, property, or personal safety of HubCo, its employees, users and third parties, and the public, or as otherwise described in the  .

J.          HubCo MAKES NO WARRANTIES.

HubCo is in no way liable for loss of customer data. Under no circumstances will HubCo be held accountable for any loss of customer data. By becoming a HubCo user you, the customer, acknowledge that you forfeit the right to hold HubCo accountable for any and all technical errors, including loss of user files (customer data).

In the event that HubCo concludes offering data storage services, HubCo users will receive the option to have their stored files sent to them in CD or other format selected by HubCo. HubCo does not guarantee length of service.

HubCo intends for the information contained on its Site and Services to be accurate and reliable; however, errors sometimes may occur.  In addition, HubCo may make changes and improvements to the information provided herein at any time.  HubCo PROVIDES ITS SITE AND SERVICES “AS IS,” “WITH ALL FAULTS” AND “AS AVAILABLE,” AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HubCo, ITS AFFILIATES, RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND/OR SUPPLIERS (EACH, A “HubCo PARTY,” AND COLLECTIVELY, THE “HubCo PARTIES”) MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED.  THE HubCo PARTIES DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED, INCLUDING WITHOUT LIMITATION (1) WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, ACCURACY, TITLE, QUIET ENJOYMENT, NO ENCUMBRANCES, NO LIENS AND NON-INFRINGEMENT, (2) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND (3) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE WEB SITES WILL BE UNINTERRUPTED OR ERROR-FREE.  SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.  THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT.

K.         LIMITATIONS OF LIABILITY

IN NO EVENT WILL ANY HubCo PARTY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS CONTRACT OR YOUR USE OF THE SOFTWARE OR SERVICE, EVEN IF SUCH HubCo PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THE EXCLUSION OF DAMAGES UNDER SECTION K IS INDEPENDENT OF YOUR EXCLUSIVE REMEDY AND SURVIVES IN THE EVENT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW.  SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  IF YOU ARE DISSATISFIED WITH THE SERVICE, YOU DO NOT AGREE WITH ANY PART OF THIS CONTRACT, OR YOU HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST ANY HubCo PARTY WITH RESPECT TO THIS CONTRACT OR THE SERVICE, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.  In the event that, notwithstanding the foregoing disclaimers and indemnification, HubCo is found responsible to any HubCo User for any reason whatsoever, HubCo’s responsibility shall be limited to the amounts actually paid by such user for HubCo’s services, and shall not include punitive damages or consequential or resulting damages of any nature.

L.         CHANGES TO THE SERVICE; ADDITIONAL LIABILITY LIMITATION.

WE MAY CHANGE THE SOFTWARE AND SERVICE OR DELETE FEATURES AT ANY TIME AND FOR ANY REASON.  WITHOUT LIMITING THE GENERAL NATURE OF SECTIONS I AND J, THE HubCo PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR (1) ANY CONTENT, INCLUDING WITHOUT LIMITATION, ANY INFRINGING, INACCURATE, OBSCENE, INDECENT, THREATENING, OFFENSIVE, DEFAMATORY, TORTIOUS, OR ILLEGAL CONTENT, OR (2) ANY THIRD PARTY CONDUCT, TRANSMISSIONS OR DATA. IN ADDITION, WITHOUT LIMITING THE GENERALITY OF SECTIONS H AND I, HubCo IS NOT RESPONSIBLE OR LIABLE FOR (1) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ACCESS TO OR USE OF THE SOFTWARE AND SERVICES, (2) ANY INCOMPATIBILITY BETWEEN THE SOFTWARE AND SERVICES AND OTHER WEB SITES, SERVICES, SOFTWARE AND HARDWARE, (3) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE IN INITIATING, CONDUCTING OR COMPLETING ANY TRANSMISSIONS OR TRANSACTIONS IN CONNECTION WITH THE SOFTWARE AND SERVICES IN AN ACCURATE OR TIMELY MANNER, (4) ANY LOSS OF USER DATA, INCLUDING, WITHOUT LIMITATION, DAMAGED OR LOST USER FILES, THROUGH USE OF THE SERVICE, INCLUDING, WITHOUT LIMITATION, THE DESKTOP SOFTWARE, OR (5) ANY DAMAGES OR COSTS OF ANY TYPE ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF ANY SOFTWARE AND SERVICES AVAILABLE FROM THIRD PARTIES THROUGH LINKS.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

M.         INDEMNIFICATION.

You agree to indemnify, defend and hold harmless, HubCo, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers, to and from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this agreement by you. HubCo reserves the right to assume, at its sole expense, the exclusive defence and control of any matter subject to indemnification by you, in which event you will fully cooperate with HubCo in asserting any available defences.

N.        TERMINATION OF SERVICE.

HubCo reserves the right to terminate without notice your password, account or use of HubCo Services and delete any data within HubCo service, in our sole discretion, without cause and/or without notice. You may terminate your user account upon notice to HubCo at any time. Upon termination by HubCo or at your direction, you may request a file of your data, which HubCo will make available for a fee. You must make such request at the notification of termination to receive such file within thirty (30) days of termination. Otherwise, ANY DATA YOU HAVE STORED ON HubCo’S SYSTEMS MAY NOT BE RETRIEVED, and HubCo shall have no obligation to maintain any data stored in your account or to forward any data to you or any third party.

The HP 25 GB + Sync, 50 GB + Sync and the HP Unlimited + Sync offer is only valid for one (1) year from the account activation date. HubCo will notify you via email one month prior to the end of the one (1) year period that the offer will expire and that your account is up for renewal. HubCo will send you another email notification seven (7) days prior to the end of the one (1) year HP offer, unless you have renewed the subscription. At the conclusion of that seven (7) day period, HubCo reserves the right to terminate your account and delete files within the account after the offer ends, if you choose not to renew the subscription.

In addition to other termination provisions, Basic Users (free accounts) are subject to termination if: (a) the Basic User does not engage in any HubCo activity within thirty (30) days of registration, or (b) the Basic User does not engage in any HubCo activity for any period of 120 consecutive days. We will send you an email describing the situation and informing you that your account will be closed within seven (7) days unless you begin to use the account during that period. At the conclusion of that seven (7) day period, absent any such activity we will close the account. Any data you may have stored will be lost.

O.         PAYMENT OF FEES; AUTOMATIC RENEWAL.

The fees applicable for HubCo service are available at HubCo.au and as published within the Services. HubCo reserves the right to change the Fees or applicable charges and to institute new charges at any time, upon thirty (30) days prior notice to you (which may be sent by email to the address you have most recently provided us).

Unless specifically agreed upon in writing between User and HubCo at the commencement of a subscription term, or unless User notifies HubCo via email – cancel@HubCo.com.au no later than fourteen days prior to the conclusion of the term, at the conclusion of any service term, whether monthly, yearly, or otherwise, HubCo will automatically renew the service for the same term and will charge the user’s credit card or PayPal account on the first day of the renewal term.

Payments for all single-seat accounts are due within 30 days of billing date. The last day of the 14-day trial signifies the due date of first payment.

If payment is not received by the end of the given 30 day time period, user’s account will be frozen, inaccessible, and all shared links will be turned off until all outstanding payments have been processed by HubCo. Users retain the responsibility for settling all outstanding balances in a timely manner and maintaining updated billing information. If not complied with, at the end of 90 days, user’s account will be deactivated and all files will no longer be retrievable.

P.        REFUND OF CHARGES.

Except as specifically set forth in this section, all HubCo services are prepaid for the period selected (monthly, yearly or otherwise) and are non-refundable. This includes accounts that are renewed in accordance with the previous section.

When users (Personal, Business, Enterprise, or legacy plans such as Individual, Pro, Premium and Plus) cancel their account, they will not be issued refunds for their most recent (or any previous) billing. The single exception to this is NON-TRIAL annual subscribers. Annual subscribers who wish to cancel and request a refund may do so within 30 days of the day on which they were charged for their account; in these cases, only a partial refund equivalent to 80% of the annual fee will be returned. Other requests for refunds may be processed at the sole discretion of a HubCo sales staff member.

All cancellations and downgrades are processed automatically. To cancel or downgrade, please click the link that says “Click here to cancel your account” and follow the instructions.

If you have a question while cancelling your account, you must give our email staff adequate time to respond to your message. Delays in our support system do not qualify as a reason to extend your trial period, or excuse canceling after 14 days. Cancellation requests sent via email to either cancel@HubCo.com.au or support@HubCo.com.au will not be processed and will be replied to with an automatic response. You must use our form to process your cancellation.

Q.         CHOICE OF LAW AND LOCATION FOR RESOLVING DISPUTES.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts-of-law principles. Please note that your use of the Services may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with HubCo or relating in any way to your use of the Services resides in the courts of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of California in connection with any such dispute including any claim involving HubCo or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.

R.        EUROPEAN USERS.

By using the HubCo Services, Users in the European Union understand and consent to the processing of personal information in Australia.

S.         NOTICES TO HubCo.

You may notify us by e-mail at legal@HubCo.com.au

T.         OTHER TERMS.

If any part of these terms and conditions are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect.  A printed version of these terms and conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these terms and conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.  All rights not expressly granted herein are reserved.

U.         MISCELLANEOUS.

HubCo may assign this contract, in whole or in part, at any time with or without notice to you. You may not assign this contract, or any part of it, to any other party. Any attempt by you to do so is void.  ANY CLAIM RELATED TO THIS CONTRACT OR THE SOFTWARE AND SERVICE MUST BE BROUGHT WITHIN ONE YEAR.  THE ONE-YEAR PERIOD BEGINS ON THE DATE WHEN THE CLAIM FIRST COULD BE FILED. IF IT IS NOT, THEN THAT CLAIM IS PERMANENTLY BARRED. THIS APPLIES TO YOU AND YOUR SUCCESSORS.  IT ALSO APPLIES TO US AND OUR SUCCESSORS AND ASSIGNS.  The failure of HubCo to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. The section titles in these terms and conditions are for convenience only and have no legal or contractual effect.

V.        COPYRIGHT COMPLAINTS AND REMOVAL POLICY

HubCo provides services that permit registered users of the HubCo Web site (.Users.) to store content on the Web. HubCo does not tolerate infringing material on its equipment or network, and may remove content that appears to infringe any copyright or other intellectual property rights or otherwise violates HubCo.s Terms of Use, found on the HubCo Web site (www.HubCo.com.au).

If you believe that your copyright in any material has been infringed on a site hosted on HubCo’s equipment or through its services, please send a .DMCA Notice. (described below) to HubCo.s Copyright Agent for Notice of Claims of Copyright Infringement. Once we receive a complete DMCA Notice, we will then evaluate your notice and take such action as is appropriate under the Digital Millennium Copyright Act (.DMCA.), 17 U.S.C. § 512 et seq.

Federal law requires your DMCA Notice to include the following information:

Identification of the copyrighted work that you claim has been infringed;

Identification of the material, including URL, that you claim is infringing, with enough detail so that we may locate it;

Your address, telephone number, and e-mail address;

A statement declaring under penalty of perjury that (a) you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (b) the above information in your notice is accurate, and (c) you are the owner of the copyright interest involved or you are authorized to act on behalf of that owner; and

Your physical or electronic signature.

To submit a notice of claims of copyright infringement online, please visit our help page and fill out a form.

Please note that HubCo, in its sole discretion, may terminate the account of any User about whom HubCo receives more than one complaint of copyright infringement.

If you have any questions about this policy, please contact HubCo at legal@HubCo.com.au

Privacy Policy

HubCo – Privacy Policy

(Last Updated: September 21, 2022)

Your privacy is important to HubCo. This privacy policy (“Policy”) applies to the HubCo Web sites and services and tells you how personal information is collected, used, disclosed, and protected by HubCo. If you use the HubCo site and services as part of an entity or organization that has Enterprise service with HubCo (like your employer or a university), the individual terms of that organization’s contract for Enterprise service may restrict our collection or use of your personal information more than what is described in this Policy. This statement includes HubCo’s The Privacy Act 1988 (No. 119, 1988) (as amended) (‘the Privacy Act’) of Australia, Website Privacy Statements.

Changes to This Policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our Web sites and services to understand how your personal information is used.

Information Collected

We collect information from you in various ways when you use our Web sites and services. We may also supplement this information with information from other companies. We collect two general types of information, namely personal information and aggregate data. As used in this Policy, the term “personal information” means information that specifically identifies an individual (such as a name and email address), and demographic and other information when directly linked to information that can identify an individual.

Our definition of personal information does not include “aggregate” data. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no personal information is included in aggregate data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our services. This Policy in no way restricts or limits our collection and use of aggregate data, and we may share aggregate data about our users with third parties for various purposes, including to help us better understand our customer needs and improve our services and for advertising and marketing purposes.

The following are the specific types of information we collect from you.

Information You Give Us. We collect information you give us on our Web site and when you register for and use our services. Examples include the following:

Registration and Profile Information. When you register to use our services or update your profile, we may collect various kinds of information about you including, your name and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files, and documents.

Contact Information. We collect the email addresses you provide for contacts you enter or upload into your private contacts page. When you choose to collaborate or share files with others, we also collect email addresses you provide to email invitations to those individuals on your behalf.

Payment Information. If you choose to use a paid HubCo account or service, our payment processing vendor collects your credit card information and billing address.

Submissions and Customer Service. From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback.

Automatically Collected Information. We automatically receive certain types of information when you interact with our Web pages, services and communications. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring Web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.

Cookies and Web Beacons. We may also use certain kinds of technology such as cookies and Web beacons to collect information. Among other things, the use of cookies and Web beacons enables us to improve our Web sites and emails by seeing which areas and features are most popular, to count the number of computers accessing our Web site, to personalize and improve your experience, to record your preferences, and to allow you to visit our Web site without re-entering your member ID and/or password. A cookie is a small amount of data which is sent to your browser from a Web site’s computers and stored on your computer’s hard drive. Most browsers automatically accept cookies as the default setting. You can modify your browser setting to reject our cookies or to prompt you before accepting a cookie by editing your browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the Web site and services may not function properly. For example, you may not be able to sign in and access certain Web page features or services. A Web beacon is an electronic image, also called a “gif,” that may be used on our Web pages to deliver cookies, count visits and compile statistics on usage and campaign effectiveness or in our emails to tell if an email has been opened and acted upon.

Use of Personal Information.

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Web site and services and to otherwise serve you and our users. For example, we may use your personal information:

to request feedback and to enable us to develop, customize and improve the Web site and our publications, products and services to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from HubCo or our partners and for other marketing, informational, product development and promotional purposes;

to send you a welcoming email and to contact you about your use of the Web site and services; to respond to your emails, submissions, comments, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our service; to respond to customer support inquiries, for assistance with our product and service development; and to inform you of updates to products and services from HubCo that better meet your needs to store contacts you enter or upload into your contacts list for your private use and viewing to send emails to users you invite (and contacts you invite to become users) to collaborate and access your files to enable you to communicate, collaborate, and share files with users you designate to contact you if you win a contest; and for other purposes about which we notify you. HubCo may store and process personal information in the Australia and other countries. HubCo adheres to the Australian Department of Commerce’s Safe Harbor privacy principles regarding the collection, use, and retention of personal information from the European Union, and the U.S. Department of Commerce’s U.S. Swiss Safe Harbor privacy principles regarding the collection, use, and retention of personal information from Switzerland. HubCo’s Safe Harbor certifications can be found at http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.

Sharing of Personal Information.

HubCo reserves the right to share aggregated demographic information about our customers, sales, and traffic to our partners and advertisers. We will not give, sell, rent, share, or trade any of your personal information or any data that you store using our services to any third party except as outlined in this Policy or with your consent. We may disclose information to a third party to (a) comply with laws or respond to lawful requests and legal process, (b) to protect HubCo, agents, customers, and others including to enforce our agreements, policies and terms of use or (c) in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person.

If you are an individual HubCo registered user, and the domain of the primary email address associated with your HubCo account is owned by your employer and that email address was assigned to you as an employee of that organization, and that organization wishes to establishes a HubCo corporate account and add you to it, then certain information concerning past use of your individual account may become accessible to that organization’s administrator including your email address.

HubCo includes collaboration features that by their nature support sharing with users you choose. Those users can see your name, email address, photo and information from your Profile page, and any files you choose to share; and they can post comments and email you. Collaborators you invite as editors can also edit your shared files, upload documents and photos to your shared files, share those documents outside of HubCo, and give other users rights to view your shared files.

HubCo provides you with opportunities to connect with third party services, such as through our Open HubCo page. If you choose to use any such third party services, we may facilitate sharing of your information and documents you choose to use with those services. Your use of such services is not governed by HubCo’s terms or privacy policy. HubCo does not control the services of those third parties or how they use your information and documents. Be sure to review the terms and the privacy policies of those third parties before using their services.

We may share personal information in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to another company. In any such event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy.

Network and Information Security.

HubCo takes reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, highly confidential personal information such as credit card number and password that we request from you on our Web site is protected with encryption, such as Secured Socket Layer (SSL) protocol, during transmission over the Internet.

The servers on which information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively-collected personal information you choose to include in documents you store on our systems are maintained at adequate levels of protection to meet specific needs or obligations you may have relating to that information.

Your account information and access to our service is accessible only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

Updating and Accessing Personal Information.

If your personal information changes in any way, we invite you to correct or update your information as soon as possible. You can make updates to your profile information by logging into your account on HubCo at any time. You can also request changes or access to your information by emailing support@HubCo.au.

Choice/Opt-Out.

HubCo may send you communications or data regarding our Web sites and services, including but not limited to (i) notices about your use of our Web sites and services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt-out of receiving promotional emails from HubCo by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing support@HubCo.au with your specific request. Opt-out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services.

Enforcement

If you have any questions about this Policy, you should first contact us at support@HubCo.au. If you do not receive a response or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with HubCo to resolve your concerns.

Contacting Us.

Any questions about this Policy should be addressed to support@HubCo.au.